Thank you for visiting the QuickBooks Community, lauracrim-79. Let me provide troubleshooting steps to ensure you can seamlessly enter entries to the projects smoothly.
Since you're unable to enter or add transactions to the projects you've created, a full cache of history and temp files might be the cause of unexpected behaviors.
I suggest logging in to your QBO account using a private browser and entering entries in your projects from there. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache.
Use these keyboard shortcuts based on the browser you're using:
- For Firefox or Microsoft Edge, press Ctrl + Shift + P.
- For Chrome, press Ctrl + Shift + N.
- For Safari, hold down Command + Shift + N.
If it works in incognito, you'll have to clear the cache of your regular browser. This clears the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.
You can always get back to us if you have any other questions about managing entries in your projects. I'm always around to help, lauracrim-79. Have a good day!
