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usertalfer-marketing
Level 1
posted
‎January 31, 2021 06:17 PM
last updated ‎January 31, 2021 6:17 PM

Hi. i can not use my visa card to subscribe. in fact quickbook does not accept my visa card. plz advice. company

 
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2 Comments 2
Fiat Lux - ASIA
Level 15
‎January 31, 2021 09:03 PM

Hi. i can not use my visa card to subscribe. in fact quickbook does not accept my visa card. plz advice. company

Open the link on your incognito/private browser and redo the process

https://quickbooks.grsm.io/EU

https://quickbooks.grsm.io/Asia-Pacific

 

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RenjolynC
QuickBooks Team
QuickBooks Team
‎January 31, 2021 11:00 PM

Hi. i can not use my visa card to subscribe. in fact quickbook does not accept my visa card. plz advice. company

I'd to share some information, usertalfer-marketing.

 

In QuickBooks Online, you need a credit or debit card to subscribe. Then, make sure you are sign in as a master or company admin. 

 

You can find more details here: Update billing, payment, and subscription info in QuickBooks Online.

 

If you're still not able to subscribed, you can follow the troubleshooting steps provided by Fiat Lux - ASIA. Otherwise, contact our Customer Care Support by following these steps:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

For the new QuickBooks Assistant help update, you can follow these steps:

  1. In your QuickBooks Online account, go to the Help > Assistant.
  2. Type Talk to a human and proceed with I still need a human.
  3. Click the Contact us link.
  4. Select either Messaging or Callback.

We're always here if you need more help with QuickBooks Online. Just leave a reply below and we'll get back to you as soon as possible. Have a great day!

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