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Marwan1
Level 1

Hi , Its been almost one week now i can't open added accounts in transaction it is showing blank while entering transaction. Please help me. service desk not responding

 
1 Comment 1
Pabz_L
QuickBooks Team

Hi , Its been almost one week now i can't open added accounts in transaction it is showing blank while entering transaction. Please help me. service desk not responding

Hello there, @Marwan1.

 

If you’re referring to the added accounts as an online banking in QuickBooks, you still have to add the downloaded transaction so it will appear on the View register.

 

 You can use this article on how to add a transaction: Add and match online bank transactions in QuickBooks Online.

 

On the other hand, if you are only referring to the added account in the Chart of Accounts page, you can pull a Transaction Detail by Account Report to see all of the transactions.

 

 Here’s how:

 

  1. In your QuickBooks Online, go to the Reports menu.
  2. Type Transaction Detail by Account Report in the search field. 

 

From there, you’ll see the transaction that you’re looking for. 

 

You can also use this article to customize your reports to show specific accounts or customers, or format things just the way you want them: Customize reports in QuickBooks Online.

 

Please let me know if you’re able to see the transaction after following the steps. Keep safe.