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Kevin-Ranalli
New Member

hi ive just logged into QB after a month or 2 & the columns in my bank transactions are extremely wide has anyone else experienced this ?

 
1 Comment 1
JeraldR
QuickBooks Team

hi ive just logged into QB after a month or 2 & the columns in my bank transactions are extremely wide has anyone else experienced this ?

Hello, Kevin.

 

Let's try some basic troubleshooting steps to resolve the banking columns that are extending excessively wide.

 

Let's try refreshing your web browser to view the up-to-date information, and log in and log out to reset your session with the QuickBooks server.

 

If the issue persists, try logging into QuickBooks using a different supported web browser and clearing cookies specific to Intuit. It will help refresh the website preferences, causing different behavior in QuickBooks.

 

If you've performed everything I provided above and your banking columns are still widening, I recommend contacting our live support team to investigate this behavior and follow the next steps they provide. Here's how:

 

  1. Head to the Help icon in the upper right of your screen. 
  2. In the Search bar, type Contact Us.
  3. Click Contact Us below.
  4. Choose Callback.

 

You can also visit this article to learn more about our support availability time:  Get help with QuickBooks products and services.

 

Please let us know how else we can assist you.