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Thanks for posting your question here in the Community, @hello-bybeck-co.
Currently, the QBO International versions don’t have a built-in payroll feature. We only offer payroll service to these following countries:
However, you can search for a third-party payroll app that can integrate with QuickBooks. You can visit this article to learn more about which third-party app integrates with us based on your country: Third-party payroll integration.
I'd also recommend contacting directly the app's Customer Support Team to confirm if they can connect with QBO. Once verified, they can help you with the integration setup.
Please know that you’re always welcome to drop by again if you have any other concerns. I'll be here to help.
Thank you so much! I think I have the US version? I haven't been able to reach customer service there
Thanks for coming back for more assistance, @hello-bybeck-co. Checking on your profile, you're currently subscribed to the Japan version of QuickBooks Online.
I can walk you through canceling your current subscription so you can subscribe to the US version with payroll attached.
Here's how to cancel your subscription purchased directly from the web:
For your reference, check out this article: Cancel your QuickBooks subscription. It also includes steps in case you purchased your subscription through an app store.
To resubscribe to a US version of QuickBooks Online, choose a QuickBooks plan through this link: Compare Plans & Pricing.
Then, subscribe to QuickBooks Payroll. Here's how:
For future reference, you'll want to visit our QuickBooks Online Payroll Articles hub. You can search common payroll topics and tasks such as running payroll, and managing your payroll liabilities.
As always, I'm here to assist you in the best way I can. Have a great day.
@hello-bybeck-co wrote:Thank you so much! I think I have the US version? I haven't been able to reach customer service there
Make sure you are using QBO US version
https://quickbooks.grsm.io/us-promo
Go to your Biiling and Subscription menu and compare the price.
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