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accounts-epicsof
Level 1

I Can't Edit employees in quickbook online

whats should i do now ?
1 Comment 1
SarahannC
Moderator

I Can't Edit employees in quickbook online

Providing you with a proper solution for editing employees in QuickBooks Online (QBO) is important, accounts. 

 

Before anything else, can you share if you have administrator access to this QuickBooks Online account? Did you encounter any error messages when trying to edit employees? If there are any, please comment down below. Any additional details you can provide will help find a solution to this.

 

In the meantime, I recommend accessing QBO through an incognito window. It helps to eliminate any website preferences that might be causing problems when accessing QuickBooks.

 

  • Google Chrome: Ctrl Shift N
  • Microsoft Edge: Ctrl Shift N
  • Firefox: Shift + CTRL P

 

Once you have opened QuickBooks in an incognito window, check if you can edit the employee's profile without issues.

 

If it works fine, you can clear the cache of your regular browser or use other supported browsers. It should help to ensure a smooth and hassle-free experience when using QuickBooks Online.

 

Additionally, the QuickBooks Online International version doesn't have a payroll functionality inbuilt. You can use this article for more information about recording payroll in QBO: Recording payroll in QuickBooks Online.

 

Stay in touch if you have more concerns about modifying employee's data in QuickBooks. I'll be around to help you further.