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Level 1

I cannot change Location to property

there is no drop down menu as shown in tutorials to change Location to Property
1 Comment 1
QuickBooks Team

I cannot change Location to property

I can see how significant it is for you to change the location to property, Frank.


To further provide an appropriate resolution, may I ask what kind of transaction you tried to create that no longer has a dropdown? If you could provide a screenshot, it would highly be appreciated.


There are times when the browser is full of frequently accessed page resources which causes some errors or unusual responses. 


In the meantime, we can perform some troubleshooting steps to fix this. Let's try logging in to your QBO account using a private browser as it ignores websites from using cookies and doesn’t record any history and data. 


You can use either of these shortcut keys on your keyboard to access incognito mode:


  • Safari: Control + Option + P
  • Google Chrome: Press Ctrl + Shift + N
  • Firefox or Internet Explorer: Ctrl + Shift + P


Once this works, it means you have to clear the browser's cache so the system can start fresh. If you get the same result, I recommend switching to a different supported browser as an alternative.


Lastly, I'm adding a resource for you to be able to have more tips and resources while working with QuickBooks in the future: Help articles, video tutorials, and more.


Let me know if you have further concerns about locations in QBO. You can drop a comment below, and I'd gladly help. Stay safe, and I wish you continued success.