Let me help you get across this challenge so you can generate a Japanese translation of your Balance Sheet and Profit and Loss reports in QuickBooks Online (QBO), acctgforenrise.
In QBO, you can go over your company settings to change the language of your account. This way, your reports will display the same language. Here's how:
- Go to the Gear icon and select Account and Settings.
- Click the Advanced tab.
- In the Language section, select Japanese.
- Click Save, then Done.
Then, run the Balance Sheet and Profit and Loss reports to view them in Japanese language.
If you've already done so, I'll help you troubleshoot your browser to remove the corrupted cache that causes the issue. First, open your account in an incognito window. You can refer to the keyboard shortcuts below:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
Once you're able to view the reports in Japanese, return to your original browser to clear its cache. Alternatively, you can utilize another compatible one.
Additionally, you'll be interested in exporting your reports to Excel so you'll have the flexibility to add information relevant to your business needs.
Feel free to return to the QuickBooks Community space if you have other concerns with running reports. We'll be available 24/7 to lend you a hand. Take care and have a good one.
