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josh-voxvillas-c
Level 1

I've linked Quickbooks to Cloudbeds via Cloudbeds platform and mapped/synced past transactions but the transactions are no where to be found on Quickbooks. How?

First time doing this integration. Please kindly send some help.
1 Comment 1
AileneA
QuickBooks Team

I've linked Quickbooks to Cloudbeds via Cloudbeds platform and mapped/synced past transactions but the transactions are no where to be found on Quickbooks. How?

I'm here to ensure you can successfully locate those missing transactions, Josh.

 

First, I recommend checking the sync settings between Cloudbeds and QuickBooks Online. Ensure the correct accounts and mapping settings are selected to sync the transactions. Double-check if there are any specific filters or date ranges set that might be causing the transactions not to show up.

 

Next, verify if the transactions have successfully synced from Cloudbeds to QuickBooks Online. There might be a delay in the synchronization process, so give it some time to ensure that the transactions have been transferred over completely.

 

If you have confirmed that the sync settings are correct and enough time has passed for the transactions to appear, you may need to reach out to Cloudbeds support for further assistance. They will be able to investigate any potential issues with the integration and help troubleshoot why the transactions are not appearing in QuickBooks Online.

 

It's essential to ensure that the connection between Cloudbeds and QuickBooks Online is appropriately established and that all necessary permissions are granted for data synchronization. This will help ensure a smooth transfer of transactions between the two platforms.  

 

Furthermore, I have included additional articles that provide further guidance on categorising entries and reconciling your transactions to ensure the accuracy of your records:

 

 

Please let me know if you have further questions or need assistance with other QuickBooks-related matters. Have a great day!