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kerri18
Level 1

Is there a known issue with Payroll not processing? None of ours processed, our bank says it's not their issue and I don't have any emails saying anything otherwise.

 
1 Comment 1
MsNorthPND1881
QuickBooks Team

Is there a known issue with Payroll not processing? None of ours processed, our bank says it's not their issue and I don't have any emails saying anything otherwise.

I understand your concerns about payroll deposits and recognize the importance of ensuring timely submissions for both you and your employees, Kerri18.
 
We wanted to inform you that the payroll processing has been successfully completed, and the funds are expected to be available later today. You’re welcome to share this update with your employees.
 
For additional information regarding this status, you can subscribe to the article titled: QuickBooks Status.
 
On the other hand, I recommend contacting our Payroll Live Support Team, who can provide further assistance about direct deposit. To learn about their available hours, please visit this article: Get help with QuickBooks products and services.
 
Also, connect with them directly through this website. Simply choose your QBO product, then select Continue.
 
If you have any questions or need further support, please don’t hesitate to reach out. We’re here to assist you!