cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
rajshree-chauhan
Level 2
posted
Friday
last updated ‎November 15, 2024 4:01 PM

No one seems to be able to tell me what the name is on my QuickBooks Checking account. WTF?

I have a QuickBooks Checking account and need to know the name my account is under. There is a propagation issue that is problematic. I have my personal name on my physical Debit card; the image of a Debit Card online shows an incorrect version of my company name; and I changed my company name to an LLC. When I ask Customer Service what the name is on my Checking Account, they say it is "QuickBooks Checking." I then have to be the one to tell them that is the name of their dumb product and they are unable to tell me what the name is on my own damn account. I can't find the information anywhere. WTF?
Reply
1 Comment 1
Erika_K
QuickBooks Team
QuickBooks Team
Friday

No one seems to be able to tell me what the name is on my QuickBooks Checking account. WTF?

I appreciate the time and effort you have dedicated to contacting our live support, raj. Let me route you in the right direction of support channel to correct your debit card information.

 

At our Community Forum, we're committed to addressing our customers' concerns with care and attention. We understand that some issues may involve sensitive information that requires a higher level of confidentiality and security.

 

For this reason, I highly recommend contacting our live payments representative for further assistance. They have the resources and expertise to handle your inquiries in a secure environment.

 

Here's how: 

 

  1. Visit this website: Contact Live Payment Support.
  2. Key in your personal information. 
  3. From the What can we help you with today? field, and enter your concern. 
  4. Click the Start Chart blue button.  

 

The payments support service is available M-F, 6 AM to 6 PM PT.

 

Additionally, I've included articles for further details about QuickBooks Checking and envelopes:

 

 

Our dedicated customer service team stands ready to assist you every step of the way. If you have additional questions about your QuickBooks Checking account, share them with me by commenting below.

Reply