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pemalal
Level 1

QBO changed new interface that I found that bank transactions didn’t work and couldn't update the bank transaction details from 29 Sep 25 up to now, pls fix it

 
1 Comment 1
Heide DC
QuickBooks Team

QBO changed new interface that I found that bank transactions didn’t work and couldn't update the bank transaction details from 29 Sep 25 up to now, pls fix it

Let's ensure to update your bank transactions, Pemalal.

 

To help you better, could you please confirm which bank you’re using? This information will allow us to check if there are any known connection issues or specific steps for your financial institution.

 

If you refer to the list of transactions, I recommend checking your bank’s website for any maintenance alerts or notifications that might be preventing the transactions from syncing. Sometimes, banks perform updates or require reauthorization, which can temporarily block data synchronization.

 

If there are no alerts on your bank’s side, you can try manually updating your bank transactions by following these steps:

 

  1. Open your QuickBooks account.
  2. Click My apps in the left menu and select the Accounting tile.
  3. Choose the Bank transactions tab.
  4. Click the Update button to refresh your bank feed.

 

image (8).png

 

In the meantime, you can manually upload your transactions into QuickBooks Online using a CSV format or Excel file until the sync issue is resolved.

 

If you have any other questions or if you mean something else, feel free to ask. We’re here to help.