We are using QuickBooks in our company to track employee hours and calculate labor costs. However, we are experiencing a serious issue related to the automatic increase of hourly rates. After entering a regular hourly rate (e.g., 10 EUR), the program repeatedly multiplies it by 10 (e.g., displays 100 EUR/hour), which drastically distorts our labor cost records.
When I try to manually correct the hourly rate, QuickBooks eventually reverts it back to the incorrect value. The same problem occurs even when I enter a new item or attempt to undo the changes.
I kindly request your urgent technical support and clarification on the following:
Is this a known bug?
Is it possible that there are automatic “markup” or “multiplier” mechanisms active in the background?
How can we permanently disable this automatic correction of values?
How can we properly update already entered hours?
Thank you in advance for your assistance.
