Thanks for choosing QuickBooks Online (QBO), iyakaremye. I'm here to help you seamlessly avail of our plan and share details about the error notification you encountered.
The error code 81901 indicates an issue with processing your subscription payment or the credit/debit card you're using. This factor includes:
For reference, here are the accepted credit and debit cards in QuickBooks:
To fix this, I recommend using another payment method supported by QuickBooks while processing your subscription. If you're the primary admin of the company, you can also change/add it directly from the Intuit Account Manager page by logging in using your Intuit login credentials. Here's how:
Furthermore, you may also contact your FI to confirm if they allow QuickBooks to charge your account.
In addition, you can also modify your payment method directly in your QBO account as a Primary user. To learn more about this and have more insights on handling this situation, please review this link: Fix subscription payment failed issues.
You may also use the Intuit Payment Wallet as your payment method in QuickBooks. It provides an easier way to pay your billing and subscription fees within QuickBooks products.
Please notify me by replying to this thread for more subscription and billing-related concerns. I'm always available to assist you. Take care.
Another option, you can purchase it via ProAdvisor.
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