I can explain why you're receiving the prompt message and ensure you can successfully save the purchase order, Ahad.
If you access the Category details section in the Purchase order, you can see the message "Something's not quite right" select an account for this transaction. You can use the Item details to include products or services in your purchase order to save it successfully.
If the issue persists, let's access your QuickBooks Online account using an incognito or private window. This approach is beneficial because it doesn't retain any site data. You can use the shortcut keys listed below to access this mode.
- Press Command + Shift + N (Safari)
- Press CTRL + Shift + N (Google Chrome)
- Press CTRL + Shift + P (Mozilla Firefox)
- Press CTRL + Shift + N (Microsoft Edge)
If it works, clear the cache to eliminate any outdated files saved in your browser. Otherwise, consider using another supported browser.
You'll want to check these links to learn more things you can do with the purchase order feature:
I'll be on the lookout for your response if you have further questions about managing purchase orders and will address this promptly.
