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accounts523
Level 1

Your bill heavy charged without asking

 
1 Comment 1
Rea_M
Moderator

Your bill heavy charged without asking

Hello there. @accounts523. I've come to share a few insights on how QuickBooks notify you of your bill. This way, you can manage your QuickBooks Online (QBO) subscription accordingly.

 

Your QBO bill or subscription invoices are sent to you (the primary admin) via email every month. Then, you can always visit the Billing & Subscription menu if you wish to manage your billing, payment, and subscription info. To do this, here's how:

 

  1. Sign in to your QBO company.
  2. Go to the Gear icon.
  3. Choose Account and settings.
  4. Select the Billing & subscription menu. 82.PNG

 

To learn more about managing your billing info and subscription, please refer to this article: Update billing, payment, and subscription info in QuickBooks Online.

 

In case you have further clarifications with your billing, I would encourage you to reach out to our Customer Care team. The Community is a public forum, and we'll need to collect some personal information to pull up your account.

 

Also, you may want to check out one of our Help pages if you need a guide in managing your account and the growth of your business using QBO:  Support Articles for QuickBooks Online. It includes topics about account management, banking, and taxes, to name a few.

 

Let me know in the comments if there's anything else you need or concerns about managing your QBO account and subscription. I'm always ready to help. Take care, and have a great day, @accounts523.