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Anonymous
Not applicable

Can i Full reset my Quickbook company or start new one because purgecompany didn't fix the issues in my account, i couldn't use my quickbooks right now?

Back end in quickbooks not working like dashboard and flows i can't even change setting in my quickbook company like logo and other stuff
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Best answer December 18, 2021

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Fiat Lux - ASIA
Level 15

Can i Full reset my Quickbook company or start new one because purgecompany didn't fix the issues in my account, i couldn't use my quickbooks right now?

If you are using QBO Simple Start or your account > 60 days old, you should open a new blank QBO account and cancel the old one.

https://quickbooks.grsm.io/Africa

 

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3 Comments 3
Fiat Lux - ASIA
Level 15

Can i Full reset my Quickbook company or start new one because purgecompany didn't fix the issues in my account, i couldn't use my quickbooks right now?

Where is your company located? Try opening your QBO account on private/incognito browser.

Anonymous
Not applicable

Can i Full reset my Quickbook company or start new one because purgecompany didn't fix the issues in my account, i couldn't use my quickbooks right now?

Egypt 
I tried but nothing 

Fiat Lux - ASIA
Level 15

Can i Full reset my Quickbook company or start new one because purgecompany didn't fix the issues in my account, i couldn't use my quickbooks right now?

If you are using QBO Simple Start or your account > 60 days old, you should open a new blank QBO account and cancel the old one.

https://quickbooks.grsm.io/Africa