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info-correctreco
Level 1

Cant access my qb, it says Access denied always

 
1 Comment 1
Kevin_C
QuickBooks Team

Cant access my qb, it says Access denied always

Thanks for posting here in the Community, Correctreco. Let me provide details regarding the issue of being unable to log in to your QuickBooks Online (QBO) account.

 

At this time, there is an ongoing investigation into the access denied issues when trying to access the QBO program. Rest assured, our engineering team is aware of this and is working diligently to resolve it.

 

To keep you updated on the latest developments about this issue, I encourage you to contact our customer care team. This way, they can add you to the list of affected users and notify you via email about any resolution updates. You can present this investigation number (INV-103483) to our representative to speed up the process. 

 

Since you're unable to access your QBO company at the moment, you can visit this link to reach out to our live technical support team outside the QBO program: https://quickbooks.intuit.com/learn-support/en-global/contact. Please note that you will need to sign in to your Intuit Account to proceed.

 

You may also check out our support hours to ensure we can address your concerns promptly.

 

Additionally, feel free to save these resources that will help you personalize your QBO account according to your needs:

 

 

I appreciate your patience while we work to fix the login issues with your QBO account. I’m here to assist with any follow-up questions about this or any other QuickBooks-related concerns.