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xyzHi there, @Mohammed--Fawaz. I can definitely help you resolve the hang-up issue you are experiencing when clicking the + New tab.
When QuickBooks hangs or freezes after clicking the + New tab, this is typically a browser issue. It often occurs when the browser has difficulty loading the menu's script.
To get you back up and running, let's perform basic browser troubleshooting steps.
First, let's refresh your browser to ensure the latest tools and security are loading on the screen.
If the issue continues, try logging in using a private or incognito browser, and then click the + New tab again. If it works, your main browser may need a quick cleanup.
If the issue persists, consider using web browsers that QuickBooks supports for a smoother and more compatible experience. Feel free to visit this article: System requirements for QuickBooks Online products.
If you have any other concerns or questions, let us know in the comments below.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here
