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amk2023-deutschl
Level 1
posted
‎October 12, 2024 12:39 AM
last updated ‎October 12, 2024 12:39 AM

How can I delete and cancel my trial

I don't need the quick book anymore 
Doesn't support my bank and cannot have the desktop edition
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1 Comment 1
JoanaC
QuickBooks Team
QuickBooks Team
‎October 12, 2024 02:22 AM

How can I delete and cancel my trial

We'll continue to work on expanding our support to include more banks in the future, Amk2023. Let me guide you on canceling your trial subscription. 

 

We recognize the importance of having access to your financial information and not able to access the desktop version. However, deleting your QBO account is unavailable, but we are able to cancel your trial. Follow these steps on how: 

 

  1. Go to the Gear icon. 
  2. Under Your Company, select Subscription and Billing.
  3. Click Cancel your trial. 
  4. Hit Continue to cancel.

 

 Please note that your data will remain read-only for 365 days unless you choose to resubscribe or reactivate your account.

 

Moreover, let me share this article to help you if you want to reactivate: Resubscribe to or reactivate QuickBooks Online.

 

I'll be here to assist you if you still have questions about your subscription. Take care. 

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