It’s important to take into account when you cancelled and where you purchased your subscription, @jeck_1981.
Refund eligibility depends on specific criteria. If you cancel your annual subscription from Intuit within 60 days of purchase, you typically qualify for a full refund.
For a monthly subscription, cancellations usually take effect at the end of your current billing period. Refunds are typically not prorated for the unused portion of the month. However, you will still have access to your account until the end of the billing period.
If you bought your subscription through platforms like the Apple App Store or Google Play Store, all refunds and cancellations must be handled according to their specific policies.
For more details, visit this article: Request a Refund for Your QuickBooks Product.
After cancelling, you will retain read-only access to your QuickBooks data for one year. If you wish to access your data after this period, you will need to resubscribe.
If you have any further questions or need assistance, please reply to this thread.
