cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
leopoldo1014
Level 1

How to cancel my trial subscription?

I want to cancel my trial subscription. Please help me how.

1 Comment 1
MariaSoledadG
QuickBooks Team

How to cancel my trial subscription?

Let's make sure to cancel your trial subscription, Leopoldo1014.

You must be the Master/Company Administrator to cancel your account. Here's how:

  1. Sign in to QuickBooks Online.
  2. Click the Gear icon.
  3. Select Account and Settings.
  4. Choose Billing & Subscription on the left menu
  5. In the QuickBooks section, click the Cancel trial link.
  6. Click Continue to cancel.
  7. Follow the on screen instructions until you'll get back to the Account and Settings window.
You'll have a read-only access for 90 days if you cancel QuickBooks Online (QBO) during the trial period. Please see this article for additional information: Cancel your subscription.

Let us know if you have other concerns. We're here to help.