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colortrendinteri
Level 1

how to change my phone number as my existing google voice number I used to set up QBO I no longer have access to it can't receive text msg or phone calls to make change

 
1 Comment 1
JamaicaA
QuickBooks Team

how to change my phone number as my existing google voice number I used to set up QBO I no longer have access to it can't receive text msg or phone calls to make change

Changing the phone number is pretty easy, colortrendinteri. I can walk you through the process so you can receive messages or calls on time.

 

Let's go to your settings and make the necessary changes there by following the steps below:

 

  1. Go to the Gear icon and select Accounts and Settings.
  2. Click the Company tab, then ✎ Edit the Contact info section.
  3. Enter the new Company phone.
  4. Tap Save, then Done.

 

Learn how to modify your details in the program by visiting this article: Change your company name, contact info, or Business ID No in QuickBooks Online.

 

However, head to these measures if you're referring to altering a phone number to receive a text or voice message for authentication. I'll show you how:

 

  1. Log in to your Intuit account.
  2. Select Sign In & Security from the left menu.
  3. Click the Phone > section, then tap Change on the Phone window.
  4. In the Two-step verification field, switch Turn on.
  5. Ensure your phone number is correct, and press Text message to receive a standard six-digit verification text code.
  6. Tap Continue.

 

Otherwise, proceed to the instructions below if you're using a different phone number:

 

  1. Complete the Proof of identity form by attaching a copy of your driver's license, state ID, passport, or notarised document.
  2. Once the file is uploaded, select Submit.
  3. After receiving a notification that your phone number is updated, sign in to your Intuit Account.
  4. Click Sign in & security, then click 2-step verification.
  5. Turn off the Use 2-step verification switch.
  6. Enter your account password, then Continue.

 

A message will appear that 2-step verification is disabled. You’ll also receive an email confirming your security preference update. For more information about multi-factor authentication, refer to this guide: Secure your Intuit Account and prevent lockout with extra verification methods.

 

Furthermore, this reference can help you organise your user ID, password, email address, or phone number for security purposes: Update or change your Intuit Account sign-in information.

 

Obtaining a text message or phone call associated with your QuickBooks account is essential. Add a comment below to let me know how else I can help you adjust your business information. I'll be here to assist you further.