Hello, @jbsalimbao-kaerl.
The error code 81903 occurs when the system is unable to validate your payment details. To begin with, please ensure your billing information is accurate. You can verify this by following step 2 in this article: Fix“my subscription payment failed” issues in QuickBooks Online.
If it is correct, let's see if the problem is caused by excessive browser data. It could be affecting the performance of QBO, leading to unusual behavior in the system. To confirm, please open your QBO account using a private browsing window.
Kindly refer to the keyboard shortcut keys below to proceed:
- Safari: Command + Option + P
- Google Chrome: Ctrl + Shift + N
- Firefox or Internet Explorer: Ctrl + Shift + P
After opening QBO in a private window, try updating your credit card information again. If the update is successful, clear your regular browser's
cache and cookies. You can also utilize
other supported browsers.
However, if the issue persists, you can consider reaching out to our customer support for more guidance and help you with this error you encountered.
Furthermore, you can find more details and guidance on updating your subscription payment information in QBO by reviewing this article: Update billing, payment, and subscription info in QuickBooks Online.
If you have further concerns about your bank validations, you can comment below, and we'll be here to help.
