cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
waqas-nawaz-devo
Level 1

How to reconnect the Payoneer. Mine disconnected and during reconnection, I get error 590. I have been trying it for the past month. Is there any solution?

Exact Error   "Something unexpected happened and we can't connect to Payoneer (all regions, excluding UK).  Try again in a few hours. (590)
1 Comment 1
Carneil_C
QuickBooks Team

How to reconnect the Payoneer. Mine disconnected and during reconnection, I get error 590. I have been trying it for the past month. Is there any solution?

I know how to fix this error code 590 to connect your bank seamlessly to QuickBooks Online (QBO), waqas-nawaz-devo. I'd be delighted to provide the details below.


Seeing this error means there's something unexpected on your bank's end that we can't resolve. We're unable to know the exact issue with your bank, but it's best to contact their Customer Support Team since you've been trying to reconnect Payoneer for the past month. This way, you'll be able to know if there's an ongoing issue on their end.

 

If everything works well, please follow the steps below to reconnect your bank. Here's how:

 

  1. Go to the Transactions menu, then select Bank Transactions.
  2. Select Link account, then search for your bank.
  3. Sign into your bank by entering your banking username and password. Then, click Continue.
  4. Follow the onscreen steps to reconnect. It may require additional security checks.
  5. Select how far back you want to download transactions.
  6. Click Connect.

 

For a detailed process about connecting your bank account, please read this guide: Connect bank and credit card accounts to QuickBooks Online.

 

If the issue persists, I recommend contacting our QBO Support Team to investigate the root cause of this error. In the meantime, you can still manually import your transactions into QBO: Manually upload transactions into QuickBooks Online.

 

You can reply below if you still have queries about your bank connectivity. We're here to lend a helping hand. Take care always.