Hello. Let's figure out the reason why you're unable to receive text messages when trying to log in to your QBO account, ronaldclaveri.
It could be that you're using a different phone number than the one that's linked to your Intuit account. You can review the information on your Intuit account to confirm your phone number. Here's how:
- Sign in to your Intuit Account.
- Select Sign in & security.
- In the "2-step verification" section, select Turn on, then Set up.
- Make sure your phone number is correct, then select how you want to verify your account.
- Text message: You receive a standard six-digit verification text code.
- Voice message: You receive an automated voice verification code in English.
- Select Continue.
- Enter the code we send you, then select Continue.
- Enter your account password, then select Continue.
However, if the phone number is correct and you're still not able to receive text messages and are unable to successfully log in, can you share if you encounter any error messages during the time you log in to your QBO account? If there is, please let me know the exact error message below. It can help me check further and provide you with accurate details.
Additionally, you can check this article for tips about Two-Step Verification.
You can post again if you have more concerns or need more help accessing your QBO account. Please don't hesitate to post.
