cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
tax8
Level 1

I cant update my new credit card

how to update the card billing
1 Comment 1
LollyNino_C
QuickBooks Team

I cant update my new credit card

Thank you for reaching out to the Community for assistance. I am more than happy to guide you through the process of updating your billing information in QuickBooks Online (QBO), @tax8.

 

Please follow these simple steps:

 

  1. Sign in as the Primary or Company Admin.
  2. Go to Settings and select Subscription and billing.
  3. Select Edit ✎ next to your payment method.
  4. Update your credit card information.
  5. Make sure that the address in QuickBooks matches the one on your credit card statement.
  6. Once you have entered the updated information, select Confirm card or Save.

 

After saving these changes, the payment method will be visible on the Subscriptions and billing page.

 

For further details on managing your billing and subscription information, you can scan this article: Manage billing, payment, and subscription info in QuickBooks Online.

 

I've included a link to help you resolve any subscription payment issues. You can visit the link to get all the information you need.

 

Feel free to ask if you have more questions about connecting or updating your bank in QuickBooks Online. I'm here to assist you.