Good to see you here, @ASheehy.
I have reviewed our records and found no similar issues to yours. Also, may I ask if you received any error messages while sending journals from BrightPay to QuickBooks Online? Providing this information will help us understand the issue better and offer an accurate resolution.
For the time being, I'd recommend reaching out to the BrightPay Customer Support Team. They can verify if there's any maintenance ongoing at their end and assist you in resolving your issue.
Additionally, I'll be sharing these resources that will guide you in creating journal entries manually and learn the financial reports that give you snapshots of different areas of your business:
Feel free to leave a reply below if you have any concerns regarding sending journals or anything else related to QuickBooks. I will be available to assist you. Stay safe and take care always.
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