Hi there,info-synergia-ps. I'm here to ensure you'll receive a verification text message to proceed with some functions in QuickBooks Online (QBO).
There are a few reasons why security isn't going through your mobile phone. You can check the following:
Aside from that, the phone number you entered was not chosen as the default option in sending text message verifications. To address this, you can log into your Intuit account and verify if your phone number is accurate.
Here's how:
For additional reference about getting help in accessing your account, please read through these articles:
Please know that I'm just a comment away if you need further assistance. Have a great day ahead.
Can you login to your QBO account and access your dashboard? You can try to change your phone number to make sure.
Thanks, I can access my account and dashboard, and try to reinter the phone number, still didn't received a message, not working,
@Fiat Lux - ASIA Why do I have to change my phone number?
I should receive a text on the mobile I use it.
Thanks you in advance
Make sure you are not using a virtual number. You can also try using your number from another mobile operator in your country.
Sure not using virtual numbers, I do try even from a different country code, and not working
You can't use any random country code for sure. Try opening a trial account. Did you encounter the same issue?
Still I'm on a trial account, not upgrades yet
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