Hello there, info.
To better understand the error you encountered when using the new link to the task, could you please provide more details about the specific error message or any error code you received in QuickBooks Online (QBO)? This information will help me provide you with a more accurate response and potential solutions to resolve the issue.
In the meantime, you can follow these troubleshooting steps.
Solution 1: Log in to your QBO account in a private browser and clear your browser cache:
It essentially creates a temporary session that we can use to isolate the error you got. Feel free to use any of these keyboard shortcuts to access one.
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge
- Command + Shift + N for Safari
If it works, go back t your regular browser. Sometimes, cached data can interfere with the proper functioning of web applications. Clearing your browser cache can help resolve this issue.
Solution 2: Try a different browser or device:
It's possible that the issue is specific to your current browser or device. Try accessing QBO using a different browser to see if the problem persists. Here are the lists of supported browsers.
- Google Chrome: version 78 or newer
- Mozilla Firefox: version 76 or newer.
- Microsoft Edge: version 79 or newer
- Safari: version 12 or newer (Mac only)
- Opera: version 68 or newer
- Samsung: version 10 or newer
Additionally, here's an article tackles about sending invoice reminders: Send invoice reminders automatically or manually in QuickBooks Online.
If you have any additional concerns regarding transaction management, please don't hesitate to let me know. I'm here to assist you. Take care and stay safe.
