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Melissa-Verone-Espiritu
Level 1

QBO training won’t load—only raw code with placeholders (e.g., {{item.term}}) appears. Tried multiple browsers, cleared cache, still not working.

Every time I try to start the QuickBooks Online training, the module does not display correctly. Instead of the actual training content, I only see raw template code with placeholders such as {{item.term}}, {{kc_modal_options.titleText}}, and {{knowledge_correct == 'correct' ? 'Correct' : 'Try Again'}}. I have already tried: Using different browsers (Chrome, Safari) Clearing cache and cookies Disabling extensions such as ad blockers Unfortunately, the issue persists. It looks like the SCORM package or LMS is not rendering properly and is showing the unprocessed script instead of the training material.