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saiful1
Level 1

Hi let say our team / user deleting some data or make this wrong, how to recover its data points?

 
4 Comments 4
Fiat Lux - ASIA
Level 15

Hi let say our team / user deleting some data or make this wrong, how to recover its data points?

There is no way to recover it unless you have a backup restore app.

Adrian_A
Moderator

Hi let say our team / user deleting some data or make this wrong, how to recover its data points?

Hello there, saiful1.

 

We can recover deleted data by going to the Audit log report. It allows us to check who and what are the deleted items.

 

Let me guide you with these steps:

 

  1. From the Gear icon, select Audit log.
  2. Click the Filter button.
  3. Filter the UserDate, and Events fields.
  4. Click Apply.

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I've added this article for more information when using the Audit log: Use the audit log in QuickBooks Online.

 

Feel free to get back to me if you needed help. Keep safe!

Jerry Bevel
Level 1

Hi let say our team / user deleting some data or make this wrong, how to recover its data points?

Ok everything was there but it is not in the register so all reports are wrong

Rose-A
Moderator

Hi let say our team / user deleting some data or make this wrong, how to recover its data points?

Let me help you show the transactions on your register and get your reports corrected, Jerry Bevel.

 

To ensure they're showing on your register, you can refer to the statements from your Audit Log report and manually add them by clicking the + New button in the left panel. The Dashboard menu will show you the list of transactions you can create in the system. It's a one-stop section you can go to if you need to input data in your company.
 
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You can also add transactions manually while you're working in your account register. Here's how:

 

  1. Click Accounting in the left panel and choose Chart of Accounts.
  2. Locate the category and click View register.
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  3. From the Bank Register screen, click the drop-down arrow beside Add check and select what type of transaction you want to add.
  4. Enter the necessary information and hit Save.
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You can go through the following articles below. These will provide you steps on how to remove columns on your bank register as well as filtering the transactions:

 

Add transactions to account registers in QuickBooks Online.

Find, review, and edit transactions in account registers.

 

Once you entered everything, you can run the reports you need and review the transactions from there. I recommend customising the report to get the specific details you need. You can also memorise it to save its current customization settings. It serves as your record and helps you quickly access it for future use.

 

Come back to the Community forum for other questions or clarifications with adding transactions from the register or anything QuickBooks-related concerns. I'm always here to help. Have a nice day!