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crobenita0608-gm
Level 1

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

 
9 Comments 9
Fiat Lux - ASIA
Level 15

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

Where is your client located?

Where are you located?

QueenC
Moderator

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

My main focus is to help you finish your task, Crobenita.

 

However, in order for me to assist you effectively and offer a suitable solution, I would like to request more information about your concerns. This will enable me to provide a more precise and accurate resolution.

 

Are you currently attempting to complete a specific task in QuickBooks Online? Or do you require guidance on how to utilize the program? Any additional details you can provide would be greatly appreciated.

 

Furthermore, I recommend reading this article which will help you become familiar with the program's key features. It also includes links to other instructional articles that can assist you in getting your business up and running: Get started with QuickBooks Online.

I'll be keeping an eye out for your reply and as always, I'm willing to give out some more information if you have more questions. You can tag me in this thread and I'll get back to you the soonest.

Moravell
Level 1

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

Argentina

JuliaMikkaelaQ
QuickBooks Team

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

I want to help you resolve your concerns, @Moravell.
 

However, I would like to ask you some questions so that I can effectively assist you and provide an accurate resolution to fix your issue.
 

Did you receive an error message when you tried to connect a client's QuickBooks company account? If so, you can also provide a screenshot of your screen showing the error message for visualization. Also, what QuickBooks Online subscription are you using to connect them?
 

Don't hesitate to reach back and I'll be here waiting for your response. 

4Gal
Level 11

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

@Moravell 

Are you in Argentina? How about your accountant? In the US or another country?

danicaoronos
Level 1

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

I also got the same message. My client is in UAE

4Gal
Level 11

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

@danicaoronos 

Are you both in UAE?

danicaoronos
Level 1

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

Nope.

I am from the Philippines but this is the first time I have encountered this kind of error. I can usually access other accounts that are based in the US.

4Gal
Level 11

Sorry, we don’t currently support connecting to a client’s QuickBooks Online company from a different region.

You need to use QBOA US version to manage QBO US version.

Try to signup for QBOA Global version with another email address and ask your client to invite you to this account