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bharti-agarwal-z
Level 1
posted
‎October 09, 2020 02:45 AM
last updated ‎October 09, 2020 2:45 AM

The Subscription and billing tab shows next charge on 11/01/2021. However email received shows Renewal due :09/10/2020

 
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1 Comment 1
SarahannC
Moderator
Moderator
‎October 09, 2020 03:41 AM

The Subscription and billing tab shows next charge on 11/01/2021. However email received shows Renewal due :09/10/2020

Hello there, bharti-agarwal-z. Glad you've posted it here.

 

It's best to contact our support team to confirm the correct renewal date/charge of your QBO plan. They'll use their tools to check your account and provide you the accurate details about it. Here's how:
 

  1. Log in to your QBO account and go directly to the Help icon.
  2. Click the Contact us button.
  3. Type your question in the search box.
  4. Select Let's talk. Then, Start a Chat.

 

Here are some articles that will guide you through updating your billing and subscription in QBO:

 

 

Please comment below if you have other questions. Take care and stay safe always.

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