This isn't the kind of situation we want you to experience. Rest assured, I’ll take note of this feedback and raise this concern with our management team. Your voice is important to us to ensure we give our users the quality service they deserve, craftellacreations.
Upon checking our records, we have an ongoing investigation wherein customers were unable to turn on the multi-currency and encountered the "Home currency data inconsistent. Please try again and if the issue persists, contact our Support Team for further assistance" error message. Our engineers have been notified about the issue and are working to resolve it to get your business up and running again.
We recommend contacting our Customer Support Team to get an email update about the investigation and be included in the list of affected users. To reach our support team, please follow these steps:
- Go to the Help menu.
- Hover to the Search tab, then click Contact Us.
- Type in a short description of your issue and concern in the box provided.
- Click Continue.
- Select the Chat or Callback option.
For future reference, you can read this article that contains common questions about Multi-currency: Multi-currency FAQ. Furthermore, you can check out this article to learn how to keep track of the changes in exchange rates on your foreign balances: Enter home currency adjustments for your foreign balances.
I appreciate your patience and understanding while we work on resolving this issue. You can utilize the reply button below anytime you need more information about multi-currency or with any QuickBooks-related concerns. Take care always.
