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dravyaenterprise
Level 1

When the subscription is 1059inr per month plus taxes why the auto debit mandate amount shows as 36000 inr with 2024 expiry?

 
2 Comments 2
Rea_M
QuickBooks Team

When the subscription is 1059inr per month plus taxes why the auto debit mandate amount shows as 36000 inr with 2024 expiry?

I understand that every penny counts, @dravyaenterprise. With this, I'm here to point you in the right direction to help us check your billing and subscription details with QuickBooks Online (QBO).

 

Since the Community is a public forum, and we'll need to collect some personal information to pull up your billing details, I'd recommend contacting our Customer Care team. They can securely pull up your data, check your monthly subscription, and process the necessary refunds on your behalf (optional). Here's how:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab.
  4. Click the Contact Us button.
  5. Enter a brief description of your concern in the What can we help you with? field.
  6. Select Continue or Let's talk.
  7. Choose the Start a chat option. Make sure to initiate contact during support hours so we can assist you on time. 

 

For the time being, I'm adding this article to guide you in managing your business's growth using QBO: QuickBooks Help Article. It includes topics about managing your QBO account, taxes, and banking, to name a few.

 

Keep me posted on how it goes in the comments below. If you have other QBO subscription concerns, I'll gladly help. Take care and stay safe, @dravyaenterprise.

dravyaenterprise
Level 1

When the subscription is 1059inr per month plus taxes why the auto debit mandate amount shows as 36000 inr with 2024 expiry?

Thank you for your addressing the concern. 

 

We will talk to the chat support on Monday to get my queries answered. 

 

Regards 

Dravya Enterprises