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michelle-magnumi
Level 1

Does anyone have a phone number to contact QB's support in Ireland?

 
6 Comments 6
Rasa-LilaM
QuickBooks Team

Does anyone have a phone number to contact QB's support in Ireland?

Thanks for dropping by the Community, michelle-magnumi.


I’m here to help and answer any questions you may have about QuickBooks. If you can share some information about your concern, I’ll be glad to look into this for you.


Did you encounter any errors when performing a specific task in QuickBooks Online (QBO)? May I know what area in the program you need help with? Any details you can provide will help me get on the same page.


If you still wish to get in touch with our support team, let’s go to the Help section in QBO to get the contact details. Follow the steps below:

 

  1. Press the Help menu at the top to open the support window.
  2. Go to the Assistant tab and enter a brief description of your concern in the Type something box.
  3. Click the Contact Support Team menu to view the contact information.
  4. Then choose the Start a chat button for real-time support. ive chat only 9 A.M. to 5 P.M. (M-F) GMT.

 

To learn more about our support hours and types, see the following reference: How and when can I contact Support?


We’ve collated resources to help customers get acclimated to the product’s features and processes: QBO self-help guide. These articles contain topics about taxes, banking, running reports, manage customer or suppliers transactions.


Keep me posted below if you still need assistance with running any tasks in QBO. I’m more than happy to help and make sure you’re taken care of. Have a great rest of your day.

michelle-magnumi
Level 1

Does anyone have a phone number to contact QB's support in Ireland?

Please have a look at Case:[removed] INV-62164 - contacting support by bot is a waste of time.  Nobody has the common courtesy to reply to an issue caused by quickbooks.


@Rasa-LilaM wrote:

Thanks for dropping by the Community, michelle-magnumi.


I’m here to help and answer any questions you may have about QuickBooks. If you can share some information about your concern, I’ll be glad to look into this for you.


Did you encounter any errors when performing a specific task in QuickBooks Online (QBO)? May I know what area in the program you need help with? Any details you can provide will help me get on the same page.


If you still wish to get in touch with our support team, let’s go to the Help section in QBO to get the contact details. Follow the steps below:

 

  1. Press the Help menu at the top to open the support window.
  2. Go to the Assistant tab and enter a brief description of your concern in the Type something box.
  3. Click the Contact Support Team menu to view the contact information.
  4. Then choose the Start a chat button for real-time support. ive chat only 9 A.M. to 5 P.M. (M-F) GMT.

 

To learn more about our support hours and types, see the following reference: How and when can I contact Support?


We’ve collated resources to help customers get acclimated to the product’s features and processes: QBO self-help guide. These articles contain topics about taxes, banking, running reports, manage customer or suppliers transactions.


Keep me posted below if you still need assistance with running any tasks in QBO. I’m more than happy to help and make sure you’re taken care of. Have a great rest of your day.


 

michelle-magnumi
Level 1

Does anyone have a phone number to contact QB's support in Ireland?

For some reason the case number was removed from my


@michelle-magnumi wrote:

Please have a look at Case:[removed] INV-62164 - contacting support by bot is a waste of time.  Nobody has the common courtesy to reply to an issue caused by quickbooks.


@Rasa-LilaM wrote:

Thanks for dropping by the Community, michelle-magnumi.


I’m here to help and answer any questions you may have about QuickBooks. If you can share some information about your concern, I’ll be glad to look into this for you.


Did you encounter any errors when performing a specific task in QuickBooks Online (QBO)? May I know what area in the program you need help with? Any details you can provide will help me get on the same page.


If you still wish to get in touch with our support team, let’s go to the Help section in QBO to get the contact details. Follow the steps below:

 

  1. Press the Help menu at the top to open the support window.
  2. Go to the Assistant tab and enter a brief description of your concern in the Type something box.
  3. Click the Contact Support Team menu to view the contact information.
  4. Then choose the Start a chat button for real-time support. ive chat only 9 A.M. to 5 P.M. (M-F) GMT.

 

To learn more about our support hours and types, see the following reference: How and when can I contact Support?


We’ve collated resources to help customers get acclimated to the product’s features and processes: QBO self-help guide. These articles contain topics about taxes, banking, running reports, manage customer or suppliers transactions.


Keep me posted below if you still need assistance with running any tasks in QBO. I’m more than happy to help and make sure you’re taken care of. Have a great rest of your day.


 



last reply, it is [removed]

DivinaMercy_N
Moderator

Does anyone have a phone number to contact QB's support in Ireland?

You can contact our phone support team by using the Help button within your QuickBooks Online (QBO) account, @michelle-magnumi.

 

To reach out to them, you can follow the steps outlined by my colleague, Rasa-LilaM. You can also visit our support hours page, to know when our live support team is available. 

 

Also, your case number was removed to ensure the safety of your personal data. If you need to get updates about your previous case, I highly recommend contacting our phone support team. Once connected, you can give them your case number so they can review your previous interaction and continue where you left off.

 

You can also reach out to them outside your QBO program using this link: Contact Us. Simply fill out the needed details to contact our support team.

 

QBO also has a compilation of how-to articles that will further guide you in optimizing your navigation. These include topics that start from setting up a company to running payroll for your employees.

 

Feel free to post any of your QuickBooks-related concerns here in the Community. I'd be glad to assist you once more. Take care. 

michelle-magnumi
Level 1

Does anyone have a phone number to contact QB's support in Ireland?

I have tried your "Help" button - a waste of time - no phone number available

 

I have tried your "Contact Us" - a waste of time - no phone number available

 

I have also contacted your twitter account - a further waste of time - no phone number available

 

You have sent generic emails, but no solution to a problem that quickbooks caused.

 

This has been going on for nearly 4 months and it's unbelievable that a company the size of quickbooks  cannot sort it out.

 

 

Fiat Lux - ASIA
Level 15

Does anyone have a phone number to contact QB's support in Ireland?


@michelle-magnumi wrote:

This has been going on for nearly 4 months and it's unbelievable that a company the size of quickbooks  cannot sort it out.

 


@michelle-magnumi 

What kind of issue did you encounter?