cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
ismellus
Level 2

How to avoid discontinuity between page 1 and page 2 and next pages?

The problem is, that after more than 20 items, the second page is without company details and commercially un-linked to the first one.

 

In the first example if you have few items in the second page is linked to the total, but in the second example if you lose second page, you cannot recognize the first page. 

 

I'm doing something wrong or is only a bug? Because isn't normal that the company details doesn't keep in the second page.

 

1st example:

test 1.jpg

 

2nd example

test 2.jpg

7 Comments 7
RCV
QuickBooks Team
QuickBooks Team

How to avoid discontinuity between page 1 and page 2 and next pages?

Thanks for providing us the screenshot. Let me share some information about how printing sales form works, ismellus.

 

I've checked here on our end and there's no reported case about this one. When printing an invoice with more than 20 products or services items, only the first page will show the company details. Then, on the second page, it will show the Subtotal and Total amount of all the items. However, it will give you a note like Page 1 of 2 and Page 2 of 2 indicates that it is linked to the prior page.

 

You'll want to show the entire page when printing the transaction, you can customize the pages per sheet.

 

Here's how:

 

  1. In the Print preview screen, click the Print button.
  2. Hit More settings.
  3. Under Pages per sheet, select 2.
  4. Tick Print.

If the first option doesn't fit your business, you can save it as a PDF then export it to Excel. From there, customize the transaction to show company details on each page.

 

If you encounter printing issues, please refer to these articles to troubleshoot the problem:

 

Feel free to reply to this post if you need a hand with printing your year-end forms. I'll be here to ensure your success.

ismellus
Level 2

How to avoid discontinuity between page 1 and page 2 and next pages?

Thank you for your reply, but this "trick" doesn't fix the problem.

 

20 item it was an example. I use to sell all together even more than 50 item. How can I print all in 1 paper A4 divided in 4 parts?

 

I noted even that the text crossing with other text in the end of the page, so is technically the layout working not properly.

Can you confirm me that there aren't other solutions?

 

This detail for me is very important and if I cannot fix before trial period expiration, I cannot continue with this quickbooks.

ismellus
Level 2

How to avoid discontinuity between page 1 and page 2 and next pages?

Even using letterhead, the problem is even worst, because the second page doesnt fit with the space required for the company details, like in the first page.

MariaSoledadG
QuickBooks Team

How to avoid discontinuity between page 1 and page 2 and next pages?

It's important for us that we'll be able to address your business needs.

 

As mentioned by @RCV, the second page will only show the Subtotal and Total amount of all the items. Whereas, the company information will only show the first page. I'll pass this along to our product team to let them know how to improve the product to meet the majority of the users' needs.

 

In the meantime, here's how to enable the subtotal amounts on your printable invoice forms.

  1. Open your invoice and click Customise.
  2. Select Edit current to edit the template you use.
  3. Click the Content tab and click the table section on the previewed invoice on the right.
  4. Click on Show more activity options in the lower-left hand corner.
  5. Put a check in the Group activity by and Subtotal groups checkboxes.
  6. Click Done.

You'll want to customise your sales form, please check this article: Customise Your Invoices, Estimates, and Sales Receipts in QuickBooks Online.

 

Keep me posted if you need anything else. We're always right here to help you.

ismellus
Level 2

How to avoid discontinuity between page 1 and page 2 and next pages?

Chat support tell me that doing customized Layout i can fix the problem. Ill do and I let you know.

Chrizki
Level 1

How to avoid discontinuity between page 1 and page 2 and next pages?

In Quickbooks Desktop, his problem is what I'm trying to accomplish. Is there a way to create an estimate/sales order/invoice or any, for this matter, that can make the rows auto-adjust to print only the parts where there is input and stop printing after the subtotal/total? I want to use continuous paper and printing an entire page with just a few items seems wasteful, and reprinting the info from the 1st page to the next also seems redundant. Can you help me with this?

katherinejoyceO
QuickBooks Team

How to avoid discontinuity between page 1 and page 2 and next pages?

Thanks for joining in this conversation, @Chrizki. At the moment, the option to make the rows auto-adjust to print only the parts where there is input and stop printing after the subtotal is unavailable. 

 

I can see this is beneficial for everyone and I'll pass this idea to our engineers for future consideration. 

 

In the meantime, I'm inviting you to submit your suggestion by going to the gear icon and selecting Feedback

 

For future reference, check out this article to learn more about importing custom form styles for invoices or estimates in QBO 

 

Post some more of your concerns if you have any. The Community is here anytime you need help.