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PPMBonaire
Level 1
posted
‎June 18, 2024 02:42 PM
last updated ‎June 18, 2024 2:42 PM

I need to get in touch with support regarding my licensing credentials

Please help, I've opened the chat function and call back function from my QB desktop but chat does not connect and when using the call back function it keeps saying I need to put in a valid phone number. I am outside of the US. Is there a number that I can call from abroad? 

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2 Comments 2
jeanbiverly_
QuickBooks Team
QuickBooks Team
‎June 18, 2024 03:32 PM

I need to get in touch with support regarding my licensing credentials

I can help you connect with our support team, @PPMBonaire.

 

Since you're facing issues reaching out to them within QuickBooks Online (QBO), you can go to this link, select a product, and submit your concern: https://quickbooks.intuit.com/learn-support/en-global/contact.

 

For users of QBO Simple Start, Essentials, and Plus, there's 24-hour live chat support available from Monday to Friday, GMT.

 

Currently, global users don't have a specific phone number to call. However, you can attempt to contact the US support number listed at the bottom of this page: https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-...

 

Let me know if you have any other concerns apart from contacting our support team. I'm here to assist you. Have a great day!

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4Gal
Level 11
‎June 18, 2024 07:11 PM

I need to get in touch with support regarding my licensing credentials

@PPMBonaire 

Any specific concern about your QB Desktop license?

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