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Anonymous
Not applicable
‎January 06, 2020 03:08 PM

Is Quickbooks Online down again?

Hello everyone,

 

I'm here bringing the latest update.  The error 502 (Bad Gateway) is now resolved. You can now access your account without any error.

 

You'll see the status of the issue in this link: http://status.quickbooks.intuit.com/incidents/gth329fb8w4z

 

If you have more questions, please let us know. We are here to help. 

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Flying Hammer
Level 1
‎January 08, 2020 07:36 AM

Is Quickbooks Online down again?

I have been getting the 504 Gateway error since monday and I still am. Is there something I need to do on my end to make your fix work or is it just not fixed?

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Kayla H
QuickBooks Team
QuickBooks Team
‎January 08, 2020 08:09 AM

Is Quickbooks Online down again?

Hello, @Flying Hammer.

 

Great to have you in the Community. I can assist you with getting this 504 Gateway error resolved so you can get back to business.

 

I recommend clearing your cache and cookies. This will free up space in your browser and enable you to download without any errors. After this has been completed, you can open your company file and work freely. Another option is to open QuickBooks in an incognito environment. This browser does not save any browsing history and runs a lot smoother. To go incognito is simple, just two clicks and you're on the way.

  1. Start Chrome and click the three-dotted icon in the top right corner of the screen.
  2. Click New Incognito Window and start browsing.

 

If you have any further questions or concerns, I'm just a post away.

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