Hi there, trevor-projectpu.
Let me provide some information about the error you’re experiencing in the Apps section.
The unexpected behavior you encountered is already reported to our engineers. They’re working towards finding a permanent solution to get the Apps menu to show on the left panel again.
I want to ensure you’re in the loop about the progress of the investigation. Thus, I recommend contacting our QuickBooks Online (QBO) Support Team. Our specialists will help you sign up to the list of affected users to receive email updates.
Here’s how:
- In your QBO company, tap the Help menu and choose the Assistant tab.
- Go to the Type something box to enter the issue or topic. For example, Error 404.
- Select the Contact Support Team menu to view more details.
- This action will take you to the How would you like to connect with us? window.
- Then click the Start a chat menu.
- Follow the on-screen instructions to complete the process.
- Make sure to provide the following number to our specialists to speed up the process: INV-62879.
Alternatively, visit the QuickBooks Apps Center to look for a third-party application that suits your business needs. If you’re able to find one, connect it from there.
For future reference, let me share the link to our self-help articles: QBO resources. From there, you’ll learn how to manage your account, taxes, banking related-activities, handle customers or suppliers transactions, etc.
I appreciate your patience while we’re working on this. Drop a comment below if you have other app-related concerns. I’d be glad to assist further. Have a great weekend.
