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vikas1
Level 1

IWANT TO TALK TO YOU

FOR ISUING A PAYMENT DEDUCTED
1 Comment 1
MaryLandT
Moderator

IWANT TO TALK TO YOU

I want to help you today, vikas1.

 

Can you add more details about the payment deducted? Any additional data would be greatly appreciated so I can provide you with the right information.

 

Is it a charge for your QuickBooks Online subscription? If so, you can go to the Account & Billing Subscription page to see the details of it.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Select Accounts and Settings.
  3. On the left panel, click the Billing & Subscription tab.
  4. Look for the View Payment History link and click it.

 

If your rate seems higher than you expected, here are some scenarios that could explain why.

 

  • Tax/GST is added to the base subscription price.
  • You had promotional discounts that have now expired, and your subscription now bills at the regular price.
  • You recently upgraded from Simple Start to Essentials, or from Essentials to Plus.

 

You can find more details about this through this link: Understand your QuickBooks Online subscription rate.

 

You may also contact our QuickBooks Live Team. They can pull up your account and check your subscription. Here's how:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Start a chat. and type in your contact info.

 

Visit our QBO Help Article page to learn more about running your business in your account.

 

You can leave a comment below if you need anything else about the deducted payment. I'll be right here to provide the information that you need.