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sarasota
Level 1

Negative Balance When Uploading Apple Card Transactions

I noticed that the Bank Balance for my Apple Card always shows an amount that matches the Quickbooks amount - but negative. I have finally traced the reason to what I surmise is an error in Apple's Export for Quickbooks command. See screenshot that shows screenshots of my Bank Balance and my Apple export file for September 2025.

 

Starting in October, I will manually update my QBO export file and remove the negative sign, which I expect will correct the issue. Has anyone else experienced this and what is the protocol for notifying Apple>