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Jazeel
Level 1

Payment Gateway

Hello, I am from payment gateway company in United Arab Emirates.

I would like to know if we can partner with Quickbooks

1. To integrate payment gateway with quickbooks. For eg: support payment enabled invoices with our payment gateway link when a Merchant is enrolled with our gateway?

2. Also to List our gateway as an option when the merchants are onboarded to quickbooks?

Can you please share the process?

 

I tried to contact the support through chat & requested a call back. But i didnt receive any call.

7 Comments 7
LieraMarie_A
QuickBooks Team

Payment Gateway

Hi there, @Jazeel. I'll point you in the right direction to address this concern right away.

 

I suggest contacting our Intuit Developer support. They are the experts when it comes to integrating applications or any API concerns.

 

 Here's how:

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose QuickBooks Online under What do you need help with?
    Capture.PNG
  3. Click Ask a Question.
  4. Log into your existing Intuit Developer Account or create a new one.
  5. Enter your concern.
  6. Click Ask.

 

I'm also adding this link about the importance of clearing accounts in your accounting system: Why use clearing accounts for PayPal, credit cards, and other payment channels?.

 

I'll be right here if you need more help with anything concerning QuickBooks. Have a great day, @Jazeel.

 

Jazeel
Level 1

Payment Gateway

Thank you. I have posted the question in developer portal.

Jazeel
Level 1

Payment Gateway

Hi @LieraMarie_A ,

I Have reached out to developer forum as per your suggestion. But they have redirected me to https://quickbooks.intuit.com/partners/ & I have sent a mail to the id which was present here. But Unfortunately I have not received any response.

Can you please help me on this by any means?

I am looking for a support in United Arab Emirates region.

LieraMarie_A
QuickBooks Team

Payment Gateway

Hello again, @Jazeel

 

I want to make sure you can reach out to our Intuit Partners support to integrate payment gateway with QuickBooks. You can follow these steps:

 

  1. Head to the Intuit Partners website.
  2. Scroll down to the Don't see what you need? section.
  3. Click the Contact Us button.

 

Additionally, you'll want to visit our Help Articles page to get help on QuickBooks related tasks.

 

The Community is always here if you need further assistance. Feel free to post again. Wishing you continued success, @Jazeel.

Jazeel
Level 1

Payment Gateway

Hello @LieraMarie_A ,

 

Thank you for your reply.

I had checked this previously & i have seen a email id : "SPGInquiries" At intuit.com, but my email delivery is failing. attaching the response.

Also, I had sent mail to "quickbookssolutionprovider" At intuit.com, but i have not received any response.

RenjolynC
QuickBooks Team

Payment Gateway

Thanks for getting back here and for adding a screenshot, Jazeel.

 

We have removed the screenshot attached on your post for security reasons. As for your concern, you'll want to check your email within 24-hours.

 

If you're still not getting any response, you can reach out to our Live Chat Support for further assistance. Please take note that our support hours is available from M-F, 9:30 AM to 6:00 PM.

 

Here are the steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. In QB Assistant, enter the topic you need help with. You can also enter questions.
  4. Select Contact Us to connect with a live support agent.
  5. Choose Start a chat with a support expert.

If you need help with other task in your QuickBooks account, please feel free to visit our general help topics page for more tips and guides. 

 

Please feel free to drop by the Community again if you have any other concerns. Have a great day! 

Jazeel
Level 1

Payment Gateway

Hi @RenjolynC  ,

THank you for reply. the previously attached email was sent 5 days back & it didnt receive any response.

Also, I had reached out to Live support as well couple of days back & it was not useful too.