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support-ebtprogr
Level 1

QB has me set up in a different country and I can't enter my state info or change currency

 
2 Comments 2
gayatriluthfias20
Level 7

QB has me set up in a different country and I can't enter my state info or change currency

Hi @support-ebtprogr  , you need to setup your country and currency. 

Here's how:

  • In the upper-right hand corner, click on the Gear icon at the upper right corner.
  • Choose Account and Settings under Your Company
  • In the left Panel, click Advanced.
  • Look for the section labeled "Currency" and click on it.
  • Change the Home Currency to your preference.
  • Click Save.
  • Click Done.

There is country preference after clicking advance. 

In case you've already turned on the "Multi currency" feature, you can't change the home currency anymore. If that's the case, you have the option to wipe your company data, and redo the setup including the correct home currency. OR cancel the subscription and get a new subscription account. If you can setup based on your country, just get a new subscription account. 

 

Article :

Company information 

Choose your country 

Support QBO 

 

Fiat Lux - ASIA
Level 15

QB has me set up in a different country and I can't enter my state info or change currency

@support-ebtprogr @gayatriluthfias20 

If your company is located in India, make sure you open a QBO India version account

https://quickbooks.grsm.io/India

 

Then you may utilize a 3rd party tool to migrate data between QBO accounts.

https://transactionpro.grsm.io/qbo