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asha_kanta_sharma
Level 6

Unable to add Yes Bank Corporate Account in QB Banking Tab

Hey Guys, 

 

We have posted a complaint vide Reference Number 1572247147 as we are unable to add our Yes Bank corporate bank account in QB which was working fine till 25th of Oct 2021. 

 

Can you guys please fix the problem here ?

 

Thanks for all your help as always. 

2 Comments 2
Giovann_G
Moderator

Unable to add Yes Bank Corporate Account in QB Banking Tab

Hi there, asha_kanta_sharma.

 

I'm here to help you connect Yes Bank corporate account in QuickBooks Online.

 

To be clear, did you receive any problem messages while connecting to Yes Bank? Any information will assist me in determining the best course of action for resolving the problem.

 

Since the Community is an online forum, we're unable to check the status of your reference number. I'd suggest reaching out to our QuickBooks Online Support one more time. Rest assured that they'll be able to access your account in a safe environment and look into the problem further.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Click the Help(?).
  3. In QB Assistant, enter the topic you need help with. You can also enter questions.
  4. Select Contact Us to connect with a live support agent.
  5. Choose Start a message.

 

In the meantime, you'll have the option to manually upload your bank transaction while the connection isn't fixed yet. Check out this resource for detailed instruction: Manually upload transactions into QuickBooks Online.

 

Also, I've included the following articles to learn how to fix some banking errors in QuickBooks Online:

 

 

You can click the Reply button if you need further assistance with banking. We're always here to help you.

asha_kanta_sharma
Level 6

Unable to add Yes Bank Corporate Account in QB Banking Tab

Hey Giovann_G

Just wanted to update you that we already did the process by connecting and showing our screen to the QB support team named Donna Mae. It will be best if you guys can get in touch with Donna Mae as he/she is having all the information on the topic.

The same was review and we have been given the reference no 1572247147. The QB Team is supposed to work on the same and share and update via email to us.

We need to fix the problem quickly please