Thank you for visiting the QuickBooks Community, 7tb. This isn't the kind of impression that I'd like you to have, and we know how much time it takes when something isn’t working about resolving transactions in QuickBooks Online. Let's perform troubleshooting steps so you can achieve this process without error.
Sometimes a cache full of history and temp files can cause unexpected behaviors, such as receiving an Something's not quite right Select an account for this transaction message when resolving entries. With this, I recommend logging in to your QuickBooks account using a private browser. Then, perform the procedure from there. This is to rule out the possibility of a webpage issue that might cause you to keep getting an unexpected error.
Use these keyboard shortcuts based on the browser you're using:
- For Firefox or Microsoft Edge, press Ctrl + Shift + P.
- For Chrome, press Ctrl + Shift + N.
- For Safari, hold down Command + Shift + N.
If it works in incognito, you have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above don't work, use another supported browser as an alternative.
Lastly, refer to this article if you need steps on how you can reconcile your accounts to avoid discrepancies: Reconcile an account in QuickBooks Online.
Feel free to click the comment section below if you have other concerns with regard to managing your bank transactions in QBO. I'll be sure to get back to you. Have a good one, 7tb.
