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Pritha-Fernandes
Level 1

Can't copy a entry but if it appeard blank

If I want to copy a previous month's entry, it does copy with the full details only blank appears
1 Comment 1
BonJulius_G
QuickBooks Team

Can't copy a entry but if it appeard blank

Hi, Pritha. Thank you for reaching out to the Community. 

 

Could you let us know what specific entry you are trying to copy and where you attempted to copy the entry. Additional details, like a screenshot or a step-by-step summary of what you’ve tried, would help us understand your concern and provide the right solution. 

 

If you're copying an expense transaction, the duplicate will mirror all the details of the original entry. Since it's showing up blank on your end, let's perform some browser troubleshooting steps. This issue might be caused by accumulated site data.

 

To isolate problem, we can duplicate the entry in an incognito window. Alternatively, we can switch to a different supported browser to further rule this out.

 

Feel free to reach out again if you have any other concerns. We’re here to assist you.