I am beginning to get incredibly frustrated with QBO's report features. The default date range is set at 90 days which does not make sense to me at all. People have been calling for an option to change the default date since at least 2018, and nothing has been done to it.
So I select an account, and I have to change the date range, the columns, and the order of the columns I am shown. Upon exiting the report I save the format as a custom report. All good I thought, so I exit. I then remember that I needed something else so I go into the same account again, and voila!!! everything is now back to default AGAIN. If I want to see the report how I set it up to be, I have to go to Reports>Custom Reports>find my custom report I just created. This function is actively sabotaging my progress and make it so easy for me to make mistakes. I cannot remember how many times I change something about a bill/invoice/report and something would default to what the system think is the best without notifying me. These are not just problems that only existed for a short time, I see people been complaining about it for years and nothing has been done to it. If I try to call customer service all they will tell me is to submit a feedback, which is just the same as throwing a rock into the ocean and hoping you would see that rock again, some day.
I will never ever ever again work with any company or person that decided to go with QB, you literally could not pay me to do so.
