I canceled my suscription a year ago and qb still debiting my credit card every month what can i do to reverse this and ask for a credit?

Hi, ventas-teruelco-.

I can point you in the right direction who can assist you with confirming your canceled subscription.

The cancelation attempts may be unsuccessful. You should receive an email confirmation about the cancellation. Since billing issues require confidential information such as credit card information, I recommend contacting our QuickBooks Support. They'll be able to go into your account and see what was charged.

Here's how:

1. Go to the Help (?) menu.
2. Click Contact Us.
3. Enter a brief description of your concern.
4. Choose Start a chat.

Support hours are available Monday through Friday from 9:30 AM to 6:00 PM local time.

Within 60 days of acquiring the product, you're eligible for a refund under our satisfaction guarantee. For further details, see the following article: Request a refund for your QuickBooks product.

Additionally, you'll have read-only access to your data for a year. You can export your data so you still have a copy in case you need it in the future. Please visit this resource for the complete guide: Export data, reports, lists, and more from QuickBooks Online.

You can always get back to me if you have further concerns about your QuickBooks subscription. I'm just a post away to help you. Take care.

I want to chat with someone in Mexico that using QBP Plus in Mexico currently in 2021